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Use Reviews to Build Your Multi-location Brand

5 min read | July 10, 2024
Build a strong brand across multiple locations by effectively managing online reviews. Learn strategies to align locations, improve customer experience, and boost reputation.
Emily Keenan Content Marketing Specialist

3 Reasons Prospects Don’t Trust Your Reviews

5 min read | July 10, 2024
Why prospects might not trust your reviews and how to build credibility. Personalize responses, maintain review frequency and embrace negative feedback for authentic trust...
Ellie Guyon Review Response Specialist

5 Non-Negotiable Review Response Rules

6 min read | June 28, 2024
Effectively manage your business's online reputation with these review response best practices.
Ellie Guyon Review Response Specialist

What is the Ideal Average Google Review Star Rating?

7 min read | June 28, 2024
Is 5/5 the average Google review star rating your business should be shooting for? Learn to manage expectations and how customers interpret different levels.
Jane Garfinkel Product Manager

Renewal Realities and Strategies for Effective Multifamily Retention

7 min read | June 25, 2024
Improve your online multifamily reputation strategy and gain insight into what impacts resident renewal decisions.
Ellie Guyon Review Response Specialist

Analyzing the Customer Experience: What Makes Dealerships Stand Out?

7 min read | June 25, 2024
Discover key findings and drivers of customer satisfaction from the Automotive Experience Leaders Report
Emily Keenan Content Marketing Specialist

Google Local Service Ads - Eligibility, Verification and Best Practices

13 min read | June 25, 2024
Google Local Service Ads - learn about review minimums, eligibility, verification, optimization tips, and how they differ from Google Search Ads.
Dave Pye Director of Search

Prioritizing the Move-In Stage for Long-Term Multifamily Success

7 min read | June 21, 2024
Learn how optimizing the move-in stage of the resident lifecycle can boost your multifamily community's online reputation.
Nick Ciufo Nick Ciufo

How to Report a Google Review

18 min read | June 20, 2024
How do you report / remove a Google review? How should you time responses and follow-up appeals? Our hands-on experience will give you a fighting chance.
Jane Garfinkel Product Manager

How Residential Tours Can Help Drive Positive Reviews

7 min read | June 14, 2024
Hone your multifamily marketing and review generation strategies during the tour stage of the resident lifecycle.
Ellie Guyon Review Response Specialist

Maintenance Sentiment Analysis for Multifamily Reputation Management

7 min read | June 6, 2024
How to leverage key moments in the resident lifecycle to improve your multifamily reputation.
Emily Keenan Content Marketing Specialist

10 Online Reputation Management Metrics You Should Start Tracking Today

14 min read | June 6, 2024
Learn why the ongoing monitoring of these reputation management-related metrics is an opportunity which should not be overlooked. But often is.
Jane Garfinkel Product Manager

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Bite-sized, to-the-point, trend-driven local marketing stories and tactics.