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Posts by Kyle Gagnon

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About the Author

I grew up in northern Vermont before spending some time in Milwaukee and Chicago.... and then back to Milwaukee. In 2020, I returned to VT to complete a BA in Professional Writing, Editing, and Publishing. While writing and reading fiction are my favorite ways to practice, I also have experience in journalism, nonfiction, and copywriting; Widewail has been a great fit for me! Now I live in Burlington and can be found reading, writing, biking, or just lounging with our ever-growing dog collection. Feel free to reach out to me if you'd like to discuss any of my work!
Reputation Management

Dealer Reputation Reporting Feels Like a Fire Drill—Here’s How to Fix It

5 min read | September 12, 2025
Widewail’s reporting gives dealerships GM-ready insights with review trends, response metrics, and department-level performance—all in one place.”
Kyle Gagnon Review Response Specialist
Reputation Management

How to Increase SMS Click-Through Rates: Smarter Campaigns for Auto and Property Teams

7 min read | August 6, 2025
Boost your SMS click-through rates with tailored, automated campaigns. Learn strategies to personalize messages and increase engagement for automotive and property management...
Kyle Gagnon Review Response Specialist
Review Response

Should You Outsource Review Management? Pros, Cons & What to Expect

7 min read | July 10, 2025
Thinking about outsourcing review management? Learn how it can save time, improve consistency, and protect your online reputation.
Kyle Gagnon Review Response Specialist
Review Response

5 Google Posts Best Practices for Auto Dealers

6 min read | June 27, 2025
Boost your dealership’s visibility and engagement with these 5 Google Posts best practices—drive more leads and scale content across locations.
Kyle Gagnon Review Response Specialist
Review Response

Google Reviews: Your Secret Weapon for Local SEO, Trust, and Growth

6 min read | June 4, 2025
Harness Google Reviews to boost your local SEO, build trust, and drive growth with strategic management and automation tools like Widewail's Invite and Engage.
Kyle Gagnon Review Response Specialist
Review Response

Top Automotive Review Sites Every Dealership Should Prioritize in 2025

10 min read | May 7, 2025
Learn which automotive review sites influence car buyers and how to manage them effectively.
Kyle Gagnon Review Response Specialist
Reputation Management

How Topic Tagging and Sentiment Analysis Unlock Customer Feedback

6 min read | April 9, 2025
Discover how analyzing customer feedback can reveal key trends and improve experiences.
Kyle Gagnon Review Response Specialist
Reputation Management

Get More Out of Google: Quick Wins to Boost Your Dealership's GBP

7 min read | March 11, 2025
Maximize your dealership's Google Business Profile with practical tips to boost SEO, trust, and customer loyalty. Learn effective strategies for gaining and managing reviews.
Kyle Gagnon Review Response Specialist
Review Response

The Cost of Ignoring Online Reviews

9 min read | February 24, 2025
Ignoring customer reviews? You're losing money and hurting your reputation. Learn how to turn feedback into a growth opportunity for your business.
Kyle Gagnon Review Response Specialist
Review Generation

Why Millennial Buyers Are Key to Your Online Reputation Strategy

7 min read | December 10, 2024
Learn how engaging with online reviews can attract millennial customers and boost your business's reputation in a competitive market.
Kyle Gagnon Review Response Specialist
Reputation Management

When to Use Reviews vs. Surveys for Multifamily Resident Feedback

11 min read | September 6, 2024
Multifamily resident feedback: Learn when to use reviews vs. surveys in property management. Improve satisfaction with targeted feedback tools.
Kyle Gagnon Review Response Specialist
Reputation Management

Less Is More: The Case for a Google-First Review Strategy

5 min read | August 20, 2024
A Google-first review strategy is crucial for business success. Learn how reviews impact SEO and why focusing on Google yields better results.
Kyle Gagnon Review Response Specialist

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