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Reputation Management

How to Increase Your Google Star Rating via Reviews

12 min read | March 24, 2023
How do you increase your business's Google star rating using reviews? These key points will help activate the voice of happy customers while reducing negative commentary.
Jake Hughes Marketing Manager
Listings Management

5 Review Sites to List Your Business on Besides Google

8 min read | March 20, 2023
Consumers use more than Google to discover local businesses. Consider setting up local business listings on these 5 sites to maximize your visibility.
Keaton Smith Review Response Specialist
Reputation Management

Listing Management Challenges: Avoid Duplicates, Represent all of Your Departments, and Make Updates at Scale

11 min read | February 6, 2023
How to ensure your business listings are accurate across the internet and optimized for search and conversion
Keaton Smith Review Response Specialist
Reputation Management

Management Takeover: Reputation Management Strategies Dealerships Need to Consider During a Merger or Acquisition

11 min read | February 2, 2023
Reputation management strategy should not be overlooked in the chaos of management change. These tactics build trust and can make a transition successful.
Keaton Smith Review Response Specialist
Video Testimonials

18 Questions You Can Ask to Turn a Good Video Review Into a Great One

10 min read | January 30, 2023
Video testimonials increase conversions via social proof. Here are 18 video review seed questions to ensure customer feedback relevant to future prospects.
Abby Leathers Review Response Specialist
Talent Acquisition

Review-led Talent Acquisition & Employer Branding - Part 6: Real-World Examples of Employer Branding

9 min read | January 27, 2023
Trust marketing comes in all shapes and sizes. Here are some ways it can look in a recruiting strategy.
Emily Keenan Review Response Specialist
Listings Management

Listings-Powered Growth: How Maintaining and Optimizing Online Business Listings Can Increase Revenue

6 min read | January 23, 2023
Tracking all of your listings online and keeping them up to date can have a direct impact on your bottom line by getting more customers in the door.
Keaton Smith Review Response Specialist
Reputation Management

Review-led Talent Acquisition & Employer Branding - Part 5: How to Launch an Employer Brand in a New City/Location

7 min read | January 18, 2023
Working your way into a new talent pool is the perfect time to reconsider how you are building trust among job seekers in your location.
Emily Keenan Review Response Specialist
Review Response

Review-led Talent Acquisition & Employer Branding - Part 4: Tips for Responding to Reviews on Glassdoor and Indeed

8 min read | January 12, 2023
Responding to every review is valuable for building trust with your current employees, prospective employees, and search engines alike.
Emily Keenan Review Response Specialist
Reputation Management

How to Set Up Google Alerts (And Why You Should)

6 min read | January 3, 2023
Creating Google Alerts is an important first step in any reputation management strategy. Learn to manage and customize alerts for brand monitoring and more.
Jane Garfinkel Product Manager
Reputation Management

Management Takeover: How to Stay on Top of Reputation Management During a Leadership Transition

9 min read | December 30, 2022
Whether you’re a new hire or a veteran, we’ll help determine where to start to improve your business’s reputation during a management transition.
Keaton Smith Review Response Specialist
Video Testimonials

Review-led Talent Acquisition & Employer Branding - Part 2: Internal Use Cases for Invite Video

10 min read | December 27, 2022
Here are a few pointers on how you can use video testimonials internally to grow and promote your business in the local recruiting market.
Emily Keenan Review Response Specialist

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Bite-sized, to-the-point, trend-driven local marketing stories and tactics.