Interacting with your customers online does more than provide stellar service. Read our ten reasons why you should care about social engagement.
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We explain 4 ways the omni-channel approach benefits businesses on our blog. With the right communication channels, you can deliver a seamless experience!
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Read about Widewail Founder and CEO Matt Murray's trip to the Amazon 4-star store in NYC, which only sells items that rank 4-stars or higher on Amazon.com.
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Check out Widewail's 7 customer engagement trends for 2019 in our latest blog post today.
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Take control of your online reputation and brand today with the help of our 11 tips.
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Have you ever wondered what is helpful for a business when writing a customer review? Widewail has a few suggestions for you to read.
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Read the latest blog post from Widewail's CEO and Founder Matt Murray on the one year anniversary of our company!
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What turns a one-time guest into a longtime patron? Read our 5 factors that can create a loyal customer base, reduce marketing costs and more.
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There are eight different ways to respond to online reviews and the team at Widewail has ranked them from worst to best. Read our post today!
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Facebook is one of the most important forms of marketing for local businesses. If you’re looking to increase your Facebook engagement, try these ten easy tips.
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What do customers say is the key to satisfaction and increased loyalty? Why do customers leave negative reviews? We reveal some answers on our blog.
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Read the latest from Widewail about our 4 reasons to start monitoring and answering your Q&A section of Google My Business today.
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Widewail is now endorsed by BMW and MINI as part of their Certified Social Media & Reputation Management programs. Contact us today!
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Is your business concerned about online reputation management? Read more about review gating and why you should it avoid it.
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Learn why online engagement is a vital tool for not only learning about your customers but also how to earn their business. Keep the conversation open!
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Widewail explores how online customer service plays a huge role in your customer acquisition strategy. Read it for yourself today!
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After 10,000 reviews, our CEO/Founder Matt Murray shares what our team has learned about online reviews. Check it out today!
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Read our 5 reasons why customer loyalty is vital to your business for growth, revenue, and endorsement.
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Click here to learn when and how to report negative reviews on Google from the team at Widewail today.
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If you’re a small business owner eager to see a positive change in 2019, you need to read our five resolution tips to ensure a great New Year.
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