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Posts by Emily Keenan

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About the Author

Originally from Scarborough, Maine, I moved to Vermont this past summer after graduating from St. Lawrence University, where I received my BA in English and Spanish. I have always been interested in writing and communication, which is what initially drew me to the Review Response Specialist position at Widewail. In my spare time, I can be found reading, playing electric guitar, or strolling/biking around one of Burlington’s many scenic trails. I always welcome the opportunity to talk about my work, and invite anyone with questions or comments to reach out or connect with me on LinkedIn.

Review-led Talent Acquisition & Employer Branding - Part 6: Real-World Examples of Employer Branding

9 min read | January 27, 2023
Trust marketing comes in all shapes and sizes. Here are some ways it can look in a recruiting strategy.
Emily Keenan Review Response Specialist

Review-led Talent Acquisition & Employer Branding - Part 5: How to Launch an Employer Brand in a New City/Location

7 min read | January 18, 2023
Working your way into a new talent pool is the perfect time to reconsider how you are building trust among job seekers in your location.
Emily Keenan Review Response Specialist

Review-led Talent Acquisition & Employer Branding - Part 4: Tips for Responding to Reviews on Glassdoor and Indeed

8 min read | January 12, 2023
Responding to every review is valuable for building trust with your current employees, prospective employees, and search engines alike.
Emily Keenan Review Response Specialist

Review-led Talent Acquisition & Employer Branding - Part 3: How to Use Campaigns to Get the Best Employee Reviews

9 min read | January 5, 2023
Personalized and targeted campaigns can get more reviews and higher quality content for recruitment marketing to attract more top talent in the local market.
Emily Keenan Review Response Specialist

Review-led Talent Acquisition & Employer Branding - Part 2: Internal Use Cases for Invite Video

10 min read | December 27, 2022
Here are a few pointers on how you can use video testimonials internally to grow and promote your business in the local recruiting market.
Emily Keenan Review Response Specialist

Review-led Talent Acquisition & Employer Branding - Part 1: How Glassdoor Reviews Build Trust for Job Seekers

8 min read | December 5, 2022
We’ve put together a series of solutions to help you capitalize on the power of the employee voice and define your recruitment marketing tactics.
Emily Keenan Review Response Specialist

How to Remove Bad Reviews: Our Best Google-Approved Practices

14 min read | November 16, 2022
There's no guaranteed way to delete bad reviews, but with a solid response strategy you may convince the customer to update their initial feedback in your favor.
Emily Keenan Review Response Specialist

16 Best Free Email Marketing Newsletters in 2022

16 min read | November 2, 2022
16 free email newsletters we recommend local marketers and business owners subscribe to for great marketing ideas delivered to inboxes on a regular basis.
Emily Keenan Review Response Specialist

How to Maintain HIPAA Compliance When Responding to Patient Reviews

6 min read | August 22, 2022
Review response is critical for online reputation management but health care providers must be careful. Widewail follows these rules to remain HIPAA compliant.
Emily Keenan Review Response Specialist

Reasons why you are losing Google reviews - and what to do about it

10 min read | August 15, 2022
There are a number of reasons Google reviews may suddenly disappear from your Google Business Profile. Here are a few along with ways to get them back.
Emily Keenan Review Response Specialist

8 Places to Share Customer Testimonial Videos

10 min read | November 24, 2021
Video reviews: what are the best places to use them to your marketing advantage? Here are some impactful places you can share your customer testimonial videos to increase...
Emily Keenan Review Response Specialist

SMS Marketing vs. Email Marketing: When to Use Which?

12 min read | February 10, 2021
Neither SMS marketing nor email marketing is better, they just are best used in different situations. We cover everything you need to know to best use both.
Emily Keenan Review Response Specialist

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