<img alt="" src="https://secure.wire0poor.com/215720.png" style="display:none;">
Request a Demo Sign In

Posts by Emily Keenan

Filter by Topic

About the Author

Originally from Scarborough, Maine, I moved to Vermont this past summer after graduating from St. Lawrence University, where I received my BA in English and Spanish. I have always been interested in writing and communication, which is what initially drew me to the Review Response Specialist position at Widewail. In my spare time, I can be found reading, playing electric guitar, or strolling/biking around one of Burlington’s many scenic trails. I always welcome the opportunity to talk about my work, and invite anyone with questions or comments to reach out or connect with me on LinkedIn.

How to Use Reviews to Manage Your Business More Effectively

7 min read | May 25, 2023
Use reviews to identify operational opportunities and manage teams more effectively. With robust reporting metrics, it's easy to do so.
Emily Keenan Review Response Specialist

Is AI/ChatGPT capable of customer review response?

8 min read | May 10, 2023
Can you use the latest AI developments to respond to reviews for your business? Here are some benefits and limitations of AI for review management.
Emily Keenan Review Response Specialist

Why Review Recency Is Important and How to Maintain It

9 min read | April 12, 2023
Consumers especially trust reviews that are written in the past two weeks. That's why your business should prioritize review recency in your review generation strategy.
Emily Keenan Review Response Specialist

After Getting More Reviews With Widewail's Square Integration, It’s Time to Respond to Them 

11 min read | March 29, 2023
Tips and tricks to responding to reviews generated via Widewail's Square Integration
Emily Keenan Review Response Specialist

How Reputation Management Software Can Work Seamlessly with Square POS

9 min read | March 14, 2023
With an automated app like Widewail, Square users can get more reviews and video testimonials from their customers by sending personalized texts after a purchase is made.
Emily Keenan Review Response Specialist

Review-led Talent Acquisition & Employer Branding - Part 7: Recruitment Marketing Strategies That Won’t Blow Up Your Budget

7 min read | February 17, 2023
Following the Trust Marketing framework with these tactics can kickstart or optimize your recruitment marketing strategy and cost less than you'd expect.
Emily Keenan Review Response Specialist

Review-led Talent Acquisition & Employer Branding - Part 6: Real-World Examples of Employer Branding

9 min read | January 27, 2023
Trust marketing comes in all shapes and sizes. Here are some ways it can look in a recruiting strategy.
Emily Keenan Review Response Specialist

Review-led Talent Acquisition & Employer Branding - Part 5: How to Launch an Employer Brand in a New City/Location

7 min read | January 18, 2023
Working your way into a new talent pool is the perfect time to reconsider how you are building trust among job seekers in your location.
Emily Keenan Review Response Specialist

Review-led Talent Acquisition & Employer Branding - Part 4: Tips for Responding to Reviews on Glassdoor and Indeed

8 min read | January 12, 2023
Responding to every review is valuable for building trust with your current employees, prospective employees, and search engines alike.
Emily Keenan Review Response Specialist

Review-led Talent Acquisition & Employer Branding - Part 3: How to Use Campaigns to Get the Best Employee Reviews

9 min read | January 5, 2023
Personalized and targeted campaigns can get more reviews and higher quality content for recruitment marketing to attract more top talent in the local market.
Emily Keenan Review Response Specialist

Review-led Talent Acquisition & Employer Branding - Part 2: Internal Use Cases for Invite Video

10 min read | December 27, 2022
Here are a few pointers on how you can use video testimonials internally to grow and promote your business in the local recruiting market.
Emily Keenan Review Response Specialist

Review-led Talent Acquisition & Employer Branding - Part 1: How Glassdoor Reviews Build Trust for Job Seekers

8 min read | December 5, 2022
We’ve put together a series of solutions to help you capitalize on the power of the employee voice and define your recruitment marketing tactics.
Emily Keenan Review Response Specialist

Local Marketing Insider

Bite-sized, to-the-point, trend-driven local marketing stories and tactics.