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Widewail has generated and managed millions of reviews. Our perspectives refined after years of experience, we've put our best insights for local marketers right here, in the Resource Hub.

WIDEWAIL MULTIFAMILY REPUTATION INDEX

Multifamily reputation datasets & reports

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Feedback Fatigue Podcast

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2024 Voice of the Resident Report

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Voice of the Resident Webinar Series

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WIDEWAIL AUTOMOTIVE REPUTATION INDEX

Automotive reputation datasets & reports

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2023 Voice of the Customer Report

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Automotive Reputation Index

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The REV Data Newsletter

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TOOLS

Reputation Tools Specific to Your Business

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Google Business Profile Performance Tool

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Online Reputation Calculator

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Competitor Reputation Analysis Spreadsheet

Competitor Analysis Spreadsheet Template

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WATCH

Local Marketing Insider Live with Matt Murray

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Discovering New "Reviewable Events"

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Why Increasing Review Volume is Important for SEO

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How to Increase Your Star Rating

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Centralized Reputation Management Playbook for Multifamily

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Why You Need to De-Risk

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Connect Google Reviews to Onsite Team Performance

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Multifamily Marketing with Less Reliance on ILS Spend

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BOOKS & GUIDES

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Content Hub Review Response Guide

56 Review Response Examples

74 pages of templates, strategies and examples. Know how to respond to every review in every situation.

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The Local Business Reputation Management Playbook

50+ pages of best practices to kickstart your reviews strategy

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Reputation Management Buyers Guide

Included are tools and frameworks to guide your decision-making: Vendor Scorecard, Feature Comparison Matrix, Budgeting Resources & more.

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READ

Insights, strategy & and all the reputation knowledge you need to soak in.

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How to Increase Your Google Star Rating

Content Hub increase rating-1

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How to Nest Department Listings on Google Business Profile

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Six UGC Videos to Inspire Your Next Campaign

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5 Key Factors That Drive Customer Loyalty

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Pros and Cons of Review Response Automation Software

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VIDEO TESTIMONIAL EXAMPLES

Browse 32 customer testimonial examples

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Hear from Caitlin

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Hear from Andrew

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Hear from Randy

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WIDEWAIL ACADEMY

2 courses, 17 lessons. Beginner & intermediate topics.

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Reviews 101

Discover the reputation management best practices for generating and responding to reviews.

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Google Business Profile 101

Learn the basics of Google Business Profile, how to claim your panel, and get started building your online reputation.

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Google Business Profile 201

Dig deeper into advanced strategies for turning your GBP into an effective marketing tool.

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