Get More Reviews with Our Review Generation and Response Service

Automated Review Generation Software

Sit back and watch the reviews roll in

Enter new customers into your system and we will take care of the rest. Our software directly integrates with your point-of-sale system, pulling customer data, and sending invites automatically - creating a highly effective and almost entirely hands-off invitation process designed to get more reviews. We guide your customers from request to review in only 3 steps.

“Across the board, marketers agree that reviews impact Google’s local rankings. Beyond that, reviews shape reputation, impact conversions, and drive both customer service and sales. They’re a force that cannot be ignored when crafting a modern local strategy.”

Moz, The State of Local SEO Industry Report (2020)

Personalization

Built-in personalization

Personalize and customize. We’ve created a range of tools to ensure your messaging is as seamless as possible. Input the customer name and salesperson name directly into the text message, automatically. Select the sites you would like customers to leave reviews on and customize the order.

No Extra Cost Multi-GMB Support

Smart targeting for multiple GMB pages. As many GMBs per location as you like, included.

Widewail Invite supports department-specific Google My Business accounts. Tag customers by department and Widewail will intelligently select the proper account on Google.

SMS Delivery

Text, because it converts

Reach customers where they are most engaged. With a 98% open rate, getting the message to your customers is nearly guaranteed.

Send Review Invites Manually

Working with a customer? Manually send them an invite from your phone.

Sometimes a customer is right there in front of you, and you know they had a fantastic experience. Slam dunk. Send a review invite via Widewail, quick and mobile friendly.

91% of consumers say that positive reviews make them more likely to use a business.

Brightlocal, Local Consumer Review Survey 2019

See how it works

Analytics

Optimize Performance

Click-through, delivery, network selection, conversion. Identify performance opportunities and get more reviews with analytics and reporting.

Customize

Customize review site order

Customize invites to reflect the review sites that drive results for your business. Prioritize the display of these sites to optimize volume and frequency.

How does Widewail stack up?

What sets Widewail apart?

Designed to work together

Widewail online review generation and management solutions are built to work together, delivering seamless customer experience.

Engage

Online Review Management Services

Brand-reinforcing, fast, thoughtful human responses to all of your reviews across the web by our professional response team

Learn more

Engage Plus

Social Media Engagement Management Services

Thoughtful and timely responses by the Widewail response team to all of your social interactions on Facebook, Instagram, and Google My Business Q&A