Careers at Widewail

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Widewail, Headquartered in Burlington, VT

Widewail helps businesses of all shapes and sizes manage their online reputation. Through our full suite of powerful review management products and services, thousands of businesses engage with their customers, increase online visibility, and grow their business.

Invite

Automated Review Generation: Boost your review volume and search ranking by automatically requesting reviews from customers.

Engage

Online Review Management Services: Brand-reinforcing, fast, reliable responses to all of your reviews across the web by our professional response team.

Engage Plus

Social Media Engagement Management Services: Thoughtful and timely responses by the Widewail response team to all of your social interactions on Facebook, Instagram, and Google My Business Q&A.

Build loyalty, create community, and harness the power of your happy customers through online engagement with Widewail.

Account Executive

Have you cold-called to sell tech to local businesses and laughed at 40 calls per day? Can you talk to literally anyone, about anything? Do you have huge aspirations and are able to outwork anyone to get where you want to go? We're looking for you.

Summary:

Widewail is a Burlington, Vermont-based startup focused on helping local businesses effectively manage their reputation. Widewail helps businesses both create and manage online engagement through its proprietary software and managed services. With strong early growth, we're looking to scale.

Come help grow a Vermont Startup!

Responsibilities will include, but are not limited to:

- Actively working the phones to increase awareness of our product with our prospective customer base

-Setting appointments, demoing the platform, closing the deal

- Ability to present to a single location, multiple location and franchise businesses

- Using HubSpot CRM Software to track sales activity
- Working closely with founders to grow the business on a daily basis
- Resolving customer issues by taking immediate action independently or referring the customer to an appropriate team member
- Enthusiastically explaining to customers and prospective customers how Widewail’s products and services can increase loyalty and search ranking
- Being a product expert
- Other duties as assigned

Benefits:

- We are currently working remotely but will be located at Hula in Burlington when it makes sense
- Health Benefits & PTO Program
- Lucrative individual and team sales bonus structure
- We’re a small, fun, growing team!

Requirements:

- Proven ability to prospect
- Vertical specific sales experience strongly preferred
- Strong customer service and interpersonal skills
- Ability to work with a high sense of urgency in a dynamic, fast-paced environment
- Organized with the ability to work with set deadlines
- Flexible, self-starter with the ability and to adapt and change quickly

Widewail is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Employment Type

Full-time

Business Development Representative

Come help grow a Burlington Startup!

Responsibilities will include, but are not limited to:

- Actively working the phones to increase awareness of our product with our prospective customer base.
- Use Zoominfo to find prospect lists.
- Enrollment of prospects in sales/marketing automation flow.
- Using HubSpot CRM Software to track activity.
- Scheduling presentations for your partner AE.
- Working closely with founders to grow the business on a daily basis.
- Resolving customer issues if/when they arise by taking immediate action independently or referring customers to an appropriate team member.
- Enthusiastically explaining to customers and prospective customers how Widewail’s products and services can increase loyalty, NPS and search ranking.
- Being a product expert.
- Other duties as assigned.

Benefits:

- Our office is located at Hula on the Burlington waterfront. We support both in-office and remote work based on need and current guidelines.
- Health Benefits & PTO Program.
- Lucrative individual and team sales bonus structure.
- We’re a small, fun, growing team!

Requirements:

- Marketing and advertising technology sales experience strongly preferred.
- Strong customer service and interpersonal skills.
- Ability to work with a high sense of urgency in a dynamic, fast-paced environment.
- Organized with the ability to work with set deadlines.
- Flexible, self-starter with the ability and to adapt and change quickly.

Employment Type

Full-time

Java Developer

About Widewail

Widewail is a Burlington, Vermont-based startup focused on helping local businesses effectively get and manage online customer reviews. By integrating with our customer's business management systems we send SMS and email invitations inviting their clients to leave a review. Widewail then monitors and responds to reviews on behalf of the businesses. Responses include SEO-rich text in order to attract new customers to our client’s business and improve overall local search ranking. Negative review management requires collaboration with our clients to ensure that responses best reflect their voice. Our customer base is growing fast and we are looking for additional team members to help us meet our growing demand by expanding our current product offerings and bring new products to market.

Come help grow a Burlington Startup!

Backend Developer Overview

The backend developer will be responsible for taking high-level ideas and transforming them into working software. You will have the creative flexibility to help define and design our user-facing products both in terms of the user experience and the software architecture. The position would be based in our Burlington, VT office. US-based remote considered for exceptional candidates.

Responsibilities

- Maintenance of existing code base.
- Development of new product features.
- Integrating with a diverse range of 3rd party APIs.
- Communicate with team members on product development.

Education

- At least 3 years of experience building web-based SaaS products.
- Bachelors degree in Computer Science or equivalent.

Required Qualifications

- Self-motivated and independent learner. We are a small team and everyone is responsible for finding and implementing the right solution at the right time.
- Experience working with RESTful APIs.
- 4+ years of Java development experience
- Experience working with a relational database
- Experience with automated test technologies (Junit, Mockito, etc)
- Work in a Scrum / Agile environment

Preferred Qualifications

- Spring Framework
- AWS Lambda
- Kotlin experience
- Working in young, early-stage companies.
- Working in a cloud environment (AWS).

Compensation

- Salary
- Healthcare benefits

How to Apply

Applications must include a resume. LinkedIn profiles will not be accepted. Thanks!