Discover how regional differences impact automotive ratings and why a 4.6 score means different things in different states. Adjust your perceptions accordingly.
A shopper can now ask AI if your dealership is worth buying from and get a verdict that steers them away. See what being 'warned against' costs, and how to check yours.
How video MPI can enhance customer trust in auto service, improve communication, and drive profits in the industry. Insights from 1.2M reviews reveal key trends.
Star ratings hid it. Topic-level review data didn't: FTC warning-letter dealers ran far hotter on pricing, financing, and advertising complaints in Q1 2026.
Mazda is betting its 500K sales goal on the dealership, not price. See what Q1 2026 Google reviews from 490 rooftops reveal about the wager — and what's next.
Mitsubishi's Reputation Healthscore improved significantly as it restructured its dealer network, but underlying customer complaints reveal a more complex story.
Explore the widening gap in customer experience between EV and gas buyers, revealing critical insights on communication and knowledge in dealership workflows.
