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WIDEWAIL ENGAGE PLUS: SOCIAL MEDIA ENGAGEMENT MANAGEMENT
You post a ton of content on social media. But who’s engaging with your customers? Are you doing a good job building community and positive sentiment? Let Widewail show you where you are today and how you can improve.
Take control of social media community engagement
You're not getting the most out of your ad spend if they are a source of negative sentiment. Yes, your customers read the comments. Widewail can monitor and remove negative commentary in real-time, ensuring your investment is protected and sending the right message.
Customers are asking you questions via your Google My Business page. Who is answering them? If you’re not monitoring and responding to questions, they’re being answered by people not associated with your business. Widewail’s got your back.
All of your social post performance and interactions in one, easy-to-use, dashboard. Track individual post performance and ad performance, as well as overall page sentiment over time. Keep up-to-date on all of the questions your customers are posting on your Google My Business Q&A.
Using the Engage Review Management Service, Koons Automotive improved their star rating and reduced negative customer sentiment.
Average Google Star Rating Increase
Decrease in negative review percentage
Review Volume Increase
In this guide we cover: