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    Engage Plus

    Thoughtful Community Management

    Considered and timely responses by the Widewail team to all of your social interactions on Facebook, Instagram, and Google My Business Q&A with Engage Plus™.

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    [QUIZ] How does your online reputation stack up against the competition?  Get Your Score

    WIDEWAIL ENGAGE PLUS: SOCIAL MEDIA ENGAGEMENT MANAGEMENT

    Social media customer engagement management and sentiment tracking

    You post a ton of content on social media. But who’s engaging with your customers? Are you doing a good job building community and positive sentiment? Let Widewail show you where you are today and how you can improve.

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    Manage negative comments, capture sales opportunities

    Take control of social media community engagement

    SOCIAL ADVERTISEMENT ENGAGEMENT MANAGEMENT

    Monitor and remove negative commentary from ads

    You're not getting the most out of your ad spend if they are a source of negative sentiment. Yes, your customers read the comments. Widewail can monitor and remove negative commentary in real-time, ensuring your investment is protected and sending the right message.

    GOOGLE MY BUSINESS QUESTION & ANSWER SEEDING AND MANAGEMENT

    Capture sales opportunities

    Customers are asking you questions via your Google My Business page. Who is answering them? If you’re not monitoring and responding to questions, they’re being answered by people not associated with your business. Widewail’s got your back.

    REPORTING

    Build a complete picture

    All of your social post performance and interactions in one, easy-to-use, dashboard. Track individual post performance and ad performance, as well as overall page sentiment over time. Keep up-to-date on all of the questions your customers are posting on your Google My Business Q&A.

    How does Widewail stack up?

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    Hear more from our customers

    Case Study

    Koons Automotive

    Using the Engage Review Management Service, Koons Automotive improved their star rating and reduced negative customer sentiment.

    4.2 to 4.5

    Average Google Star Rating Increase

    19% to 13%

    Decrease in negative review percentage

    633%

    Review Volume Increase

    “We have seen lifts in organic traffic from both the keyword-rich, thoughtful responses their team crafts via “Engage,” and through the increases in review volume with “Invite.” There really is no better option in reputation management or review generation than Widewail.”

    Jake Barron
    Marketing Director, Koons Automotive Group

    GUIDE

    The Complete Guide to Facebook Reviews

    In this guide we cover:

    • Creating a Facebook business page
    • Customizing your business page
    • How recommendations work on Facebook
    • Responding to positive and negative recommendations.

    Designed to work together

    Invite Video Automated Video Testimonial GenerationEmpower your marketing team to convert more prospects to buyers with video social proof. Learn More
    Invite Automatic Review Generation SoftwareBoost your review volume and search ranking by automatically requesting reviews from customers. Learn More
    Engage Online Review Management ServicesBrand-reinforcing, fast, thoughtful human responses to all of your reviews across the web by our professional response team. Learn More

    Put Widewail to work for your business

    Enjoy month-to-month terms. Get started at a pace that works for you.

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