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Engage Plus

Thoughtful Community Management

Considered and timely responses by the Widewail team to all of your social interactions on Facebook, Instagram, and Google My Business Q&A with Engage Plus

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[QUIZ] How does your online reputation stack up against the competition?  Get Your Score

WIDEWAIL ENGAGE PLUS: SOCIAL MEDIA ENGAGEMENT MANAGEMENT

Social media customer engagement management and sentiment tracking

You post a ton of content on social media. But who’s engaging with your customers? Are you doing a good job building community and positive sentiment? Let Widewail show you where you are today and how you can improve.

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Manage negative comments, capture sales opportunities

Take control of social media community engagement

SOCIAL ADVERTISEMENT ENGAGEMENT MANAGEMENT

Monitor and remove negative commentary from ads

You're not getting the most out of your ad spend if they are a source of negative sentiment. Yes, your customers read the comments. Widewail can monitor and remove negative commentary in real-time, ensuring your investment is protected and sending the right message.

GOOGLE MY BUSINESS QUESTION & ANSWER SEEDING AND MANAGEMENT

Capture sales opportunities

Customers are asking you questions via your Google My Business page. Who is answering them? If you’re not monitoring and responding to questions, they’re being answered by people not associated with your business. Widewail’s got your back.

REPORTING

Build a complete picture

All of your social post performance and interactions in one, easy-to-use, dashboard. Track individual post performance and ad performance, as well as overall page sentiment over time. Keep up-to-date on all of the questions your customers are posting on your Google My Business Q&A.

How does Widewail stack up?

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Hear more from our customers

Case Study

Koons Automotive

Using the Engage Review Management Service, Koons Automotive improved their star rating and reduced negative customer sentiment.

4.2 to 4.5

Average Google Star Rating Increase

19% to 13%

Decrease in negative review percentage

633%

Review Volume Increase

“We have seen lifts in organic traffic from both the keyword-rich, thoughtful responses their team crafts via “Engage,” and through the increases in review volume with “Invite.” There really is no better option in reputation management or review generation than Widewail.”

Jake Barron
Marketing Director, Koons Automotive Group

GUIDE

The Complete Guide to Facebook Reviews

In this guide we cover:

  • Creating a Facebook business page
  • Customizing your business page
  • How recommendations work on Facebook
  • Responding to positive and negative recommendations.

Designed to work together

Invite Automatic Review Generation Software

Boost your review volume and search ranking by automatically requesting reviews from customers.
Learn More
Engage Online Review Management Services

Brand-reinforcing, fast, thoughtful human responses to all of your reviews across the web by our professional response team.
Learn More

Put Widewail to work for your business

Enjoy month-to-month terms. Get started at a pace that works for you.

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