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Restaurant Reputation Management solutions

Do More with Reviews

Improve your restaurant or bar's local search engine rankings, manage reviews and generate more review volume on Google, Facebook and other platforms - all while increasing consumer confidence using Widewail's cost-effective review generation, video testimonial generation and people-powered online customer review management solutions.

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Get the results that matter to you

Stand out online by enhancing the volume, frequency, quality and engagement of your gastropub, fast food franchise, bar, restaurant or other food service’s reviews. With advanced technology and a team of dedicated response experts, Widewail is your trusted reputation management partner.

more reviews-1 More 5-star reviews, seamlessly Widewail uses SMS to quickly and easily drive customers from message to review. Activate the voice of your happy customers by communicating on their terms.
search_graphic_1 Beat rivals in search Move your restaurant up in search rankings by taking your review volume, frequency, quality, and responses to the next level. Accelerate foot traffic with SEO.
responses Professional, timely responses Widewail's response team has managed 750,000 reviews for clients, giving you the peace of mind your review content is managed by an experienced team.

Become top-rated in your area

We make it easy for you to show the world what makes your eatery unique



Activate the voice of your happy customers

Invite is a new review generation solution designed to help your food service business get more reviews from satisfied diners. Generate hundreds of positive reviews a month by making it straightforward for consumers to share their experience.

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Invite Video

Turn your customer database into a video testimonial generating machine

Collect video testimonials that convert more prospects into customers, made easy with automation. Share video social proof at the right moment to persuade and build trust.

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Responding in a timely manner is no longer a worry

Our team is trained to provide near-real-time, thoughtful, personalized and engaging responses to your customers on your behalf. The Widewail review response managed service is not only the best in the business, but it is also the only human-powered offering on the market. Preserve the authentic voice of your business at scale with responses written by real people.

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Engage Plus

Since when is push marketing on social media, "social"?

We believe social media is meant to be a conversation. Widewail brings the same monitoring and real-time professional engagement to your social channels. A client favorite, we also monitor and remove negative commentary on social ads.

Case Study

Jack's Abby Brewing

Increases new customer review volume by 1,494% in 90 days with Invite


Monthly Review Volume


Decrease in negative sentiment


Increase in Calls from GMB

"We have a better pulse on our service and can provide a better experience for everyone."

Rob Day
Sr. Director of Marketing, Jack's Abby Brewing

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