About Us | Widewail
Since the end of 2017, this team has been defining and building a world-class, technology-enabled business service. We are committed daily to the success of our clients - scaling customer service operations while improving local search ranking.
Who are we?
This is a group with broad and varied experience - we are former executives at multi-billion dollar companies, retail operations managers, project managers, published authors, seasoned marketing and business development professionals, veteran software engineers and industry disruptors.
What do we do?
We’re solving a key problem for local businesses - working hand-in-hand with management teams to deliver the very best customer experience to current customers, while influencing the prospective customer to choose their business. We’re constantly monitoring, assessing and responding to customer feedback and reviews, allowing the staff at our client’s locations to do what they do best - take care of the in-store customer.
Today, your prospective customer is considering the post-purchase experience, pre-purchase. Which means your next customer is looking at the experience of your last customer.
We’re here to help you put your best foot forward.