How do you report / remove a Google review? How should you time responses and follow-up appeals? Our hands-on experience will give you a fighting chance.
Jane, Responder and first employee at Widewail, has responded to over 50,000 reviews on behalf of our customers. Here are 20 of her favorite lessons and tactics you can...
Online review response authenticity is important. In this post, we discuss 10 steps for ensuring all your customers receive an authentic review response to their feedback.
Learn how AI is revolutionizing the way businesses extract valuable insights from online reviews to turn customer feedback into actionable intelligence.
Up your reputation management game with expert insights on responding to reviews, leveraging positive feedback and using technology to stand out in the competitive...
Learn the definition, what reputation management means for your enterprise, and how to protect, monitor and improve your corporate-level brand reputation.