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Starting a Business Podcast with No Experience and A Few Hundred Dollars // Local Marketing Insider #081

12 min read | October 3, 2024

This isn’t the playbook. It’s our playbook. It's a good starting framework.

Jake Hughes Director of Marketing

Reputation Management

Feedback Fatigue: Using Reviews Beyond the Rating ft. Faith Barker

6 min read | October 1, 2024

Learn how Faith Barker, Marketing Manager at Trilogy Real Estate Group, leverages customer feedback to drive business growth in S1 E1 of Feedback Fatigue.

Emily Keenan Content Marketing Specialist

Video

10 Examples of Customer Video Testimonials Being Used Online

19 min read | September 27, 2024

To highlight the power of video, we're showcasing real-world of examples of video testimonials used on local businesses' Facebook pages, websites, and more.

Emily Keenan Content Marketing Specialist

Reputation Management

Harnessing Customer Reviews for Business Growth

10 min read | September 20, 2024

Discover how leveraging customer reviews can transform your business operations, improve customer satisfaction, and drive growth.

Emily Keenan Content Marketing Specialist

Review Response

Pros and Cons of Google Review Response Automation and AI

18 min read | September 18, 2024

Contrary to popular belief, a managed customer review response service will scale better than an automated solution or AI. Automated products will work well for positive...

Jake Hughes Director of Marketing

SEO

How to Sync Bing Places for Business with GBP for Local SEO Success

7 min read | September 17, 2024

Learn how to sync Bing Places for Business with your GBP with this step-by-step guide. Boost local SEO and online visibility for your business.

Emily Keenan Content Marketing Specialist

Reputation Management

When to Use Reviews vs. Surveys for Multifamily Resident Feedback

11 min read | September 6, 2024

Multifamily resident feedback: Learn when to use reviews vs. surveys in property management. Improve satisfaction with targeted feedback tools.

Kyle Gagnon Kyle Gagnon

Reputation Management

Leverage UGC for Multi-Location Corporate Reputation Management

10 min read | August 30, 2024

Learn how User-Generated Content (UGC) can enhance multi-location corporate reputation management. Discover UGC types and strategies to boost your brand.

Nick Ciufo Nick Ciufo

Artificial Intelligence

Improve Products and Services with AI Customer Insight Analysis

9 min read | August 29, 2024

Learn how leveraging AI can distill customer feedback analysis and enhance your products and/or services.

Ellie Guyon Review Response Specialist

Featured

CEO Check-In: 3 Reputation Trends Going Into Q4

6 min read | August 28, 2024

Centralization, distrust, and free text analysis.

Jake Hughes Director of Marketing

SEO

Property Managers: Are You Using Keywords in Resident Review Replies?

12 min read | August 28, 2024

Learn how to strategically use keywords in resident review replies to enhance your property's visibility and reputation. Boost your local SEO with targeted keyword...

Dave Pye Director of Search

Reputation Management