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Hair Salon Case Study: Increase in Google Reviews by 573% in First 60 Days

It takes grit to start a new business in the midst of a global pandemic. The power of social...

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Posts by Jake Hughes

Widewail and EmpowerFi Announce Partnership, Offering a Suite of Reputation Management Solutions to Credit Unions

  We are pleased to announce our partnership with EmpowerFi, bringing the power of high-touch reputation management services to credit unions across the United States.

3 Fantastic Examples of Social Proof Local Businesses Can Emulate

  Your job as a local marketer is to prove it. “We are the best credit union in town” is great, but can you back it up? Using social proof is to use the words of your customers to prove how good...

Reviews more important than traditional ads? AutoSuccess Podcast 676

Whether managing in-house, or outsourcing to a trusted vendor, online customer business review management must be a mission-critical focus for every dealership's digital marketing efforts in 2020...

Try This Technique When Responding to Positive Reviews (Example from Google)

You know what good customer service is. The same applies online.

4 Tactics to Beat Your Competitors in Search with Reviews

How do your customers choose you vs. the store across the street? 

PRESS RELEASE: Widewail Launches Review Generation Solution, Invite

Widewail Quadruples Revenue Over 12 Months and Expands into New Markets with Enhanced Reputation Management Solutions Platform, Putting Customer Reviews Front and Center in Clients’ Growth...

The #1 Reason Why You Need to Respond to Positive Google Reviews

When starting out, local businesses often start by only responding to negative customer reviews. After all, responding takes a lot of time, so it makes sense to prioritize less-than-satisfied...

Pros and Cons of Google My Business Review Response Automation Software


Review Management Case Study – Local Car Dealership

Local automotive dealership improves reputation while reducing negative online reviews by 64% using Widewail’s Engage service.

Widewail Featured in Wards Auto: Car Dealers Taking Digital Reviews Seriously

With the help of Widewail CEO, Matt Murray, Wards Auto explores COVID-19, Google’s local ranking criteria, and the increasing importance of reputation management.

PRESS RELEASE: Lexus Partners with Widewail to Enhance Online Customer Experience

As the Conversation Further Shifts from In-Store to Digital, Widewail Keeps Dealers Informed and Engaged

New Report: Google Review Volume Drops 65% Due to COVID-19

The following is an overview of average weekly dealership review volume between 12/1/19 and 5/1/20.