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Reputation Management

Q2 Voice of the Customer: What Changed and What It Means for Dealers

6 min read | October 6, 2025

Learn how dealerships can boost reputation and meet customer expectations, based on insights from the 2025 Q2 Voice of the Customer report.

Emily Keenan Content Marketing Specialist

Reputation Management

Why Car Dealerships Need Reviews Beyond Google

6 min read | October 2, 2025

Diversify car dealer reviews beyond Google to enhance SEO and trust. Learn how Widewail simplifies multi-platform review management for better visibility and credibility.

Ellie Guyon Review Response Specialist

Review Response

LLMs Are Changing Local Search—Here’s How Dealers Can Keep Up

11 min read | September 19, 2025

See how Large Language Models (LLMs) use your dealership’s reviews, listings, and online presence to shape local search, and how to stay visible in 2025.

Emily Keenan Content Marketing Specialist

Reputation Management

Dealer Reputation Reporting Feels Like a Fire Drill—Here’s How to Fix It

5 min read | September 12, 2025

Widewail’s reporting gives dealerships GM-ready insights with review trends, response metrics, and department-level performance—all in one place.”

Kyle Gagnon Review Response Specialist

Reputation Management

Google AI Overviews: How Your Reviews Impact Rankings and Reputation

7 min read | September 3, 2025

See how Google AI Overviews use your dealership’s reviews to shape online reputation, influence search rankings, and guide prospects’ first impressions.

Ellie Guyon Review Response Specialist

Reputation Management

Where Dealerships Should Focus to Optimize for Answer Engine Optimization (AEO)

6 min read | August 15, 2025

Make sure your dealership shows up where shoppers are searching, even in Google’s zero-click results.

Emily Keenan Content Marketing Specialist

Reputation Management

How to Increase SMS Click-Through Rates: Smarter Campaigns for Auto and Property Teams

7 min read | August 6, 2025

Boost your SMS click-through rates with tailored, automated campaigns. Learn strategies to personalize messages and increase engagement for automotive and property management...

Kyle Gagnon Review Response Specialist

Reputation Management

Widewail vs. Industry: How Automotive Review Performance Measures Up in 2025

6 min read | July 30, 2025

Discover how Widewail clients outperform industry averages in review volume, star ratings, and response rates to build stronger automotive dealership reputations.

Ellie Guyon Review Response Specialist

Reputation Management

The Top 5 Takeaways from 1.4M Auto Dealership Customer Reviews

6 min read | July 22, 2025

Discover the top 5 insights from 1.4 million customer reviews on car dealership experience in 2025. What buyers really want—and how dealers can improve.

Ellie Guyon Review Response Specialist

Review Response