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Reputation Management

How to Remove a Fake Google Review — and Why the Busiest Dealers Never Sweat One

8 min read | July 27, 2026
Hit with a fake or malicious Google review? Here's the legitimate way to get it removed and why high-volume dealerships make a single bad actor irrelevant.
Emily Keenan Content Marketing Manager
Reputation Management

The Callback That Never Came: What Car-Buying Reviews Add to the June Satisfaction Story

5 min read | July 3, 2026
CDK's June scorecard shows buyers feeling the price squeeze. 1.2 million reviews add a second layer: the friction they write about most is the silence around the deal.
Emily Keenan Content Marketing Manager
Featured

The New GM's First 90 Days: A Dealership Reputation Plan

6 min read | June 11, 2026
A 30/60/90 plan for new GMs to turn a neglected dealership reputation into a management instrument in one quarter. Assess, stabilize, and build a lasting system.
Emily Keenan Content Marketing Manager
Reputation Management

How to Get More Google Reviews for a Car Dealership (When You're Stuck at a Handful a Month)

9 min read | May 13, 2026
Stuck at a handful of Google reviews a month? The problem isn't effort — it's memory. Here's how dealerships make review volume predictable and use it to manage the store.
Emily Keenan Content Marketing Manager
Review Response

Carvana's Brick-and-Mortar Challenge: Sales Success, Service Struggles

5 min read | April 30, 2026
Carvana bought seven physical dealerships. Review data shows sales are thriving, but service lane complaints and post-sale communication have collapsed.
Emily Keenan Content Marketing Manager
Reputation Management

Is Your Customer Review Record an FTC Target? What the Data Reveals About Top Automotive Groups

7 min read | April 2, 2026
The FTC sent warning letters to 97 auto groups. The evidence behind those letters is hiding in plain sight: online review records.
Emily Keenan Content Marketing Manager
Reputation Management

Q2 Voice of the Customer: What Changed and What It Means for Dealers

6 min read | October 6, 2025
Learn how dealerships can boost reputation and meet customer expectations, based on insights from the 2025 Q2 Voice of the Customer report.
Emily Keenan Content Marketing Manager
Reputation Management

Why Car Dealerships Need Reviews Beyond Google

6 min read | October 2, 2025
Diversify car dealer reviews beyond Google to enhance SEO and trust. Learn how Widewail simplifies multi-platform review management for better visibility and credibility.
Ellie Guyon Review Response Specialist
Review Response

LLMs Are Changing Local Search—Here’s How Dealers Can Keep Up

11 min read | September 19, 2025
See how Large Language Models (LLMs) use your dealership’s reviews, listings, and online presence to shape local search, and how to stay visible in 2025.
Emily Keenan Content Marketing Manager
Reputation Management

Dealer Reputation Reporting Feels Like a Fire Drill—Here’s How to Fix It

5 min read | September 12, 2025
Widewail’s reporting gives dealerships GM-ready insights with review trends, response metrics, and department-level performance—all in one place.”
Kyle Gagnon Review Response Specialist
Reputation Management

Google AI Overviews: How Your Reviews Impact Rankings and Reputation

7 min read | September 3, 2025
See how Google AI Overviews use your dealership’s reviews to shape online reputation, influence search rankings, and guide prospects’ first impressions.
Ellie Guyon Review Response Specialist
Reputation Management

Where Dealerships Should Focus to Optimize for Answer Engine Optimization (AEO)

6 min read | August 15, 2025
Make sure your dealership shows up where shoppers are searching, even in Google’s zero-click results.
Emily Keenan Content Marketing Manager

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