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Viewing posts about: Reputation Management

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No Response Is a Response: The Hard Truth About Ignoring Your Customers

4 min read | June 19, 2020
71% of people who read online reviews say they are more likely to patronize a business that responds. Responding could be the competitive advantage you need to win more...
Jane Garfinkel Response Team Lead

Widewail vs. Reputation.com: Review Management

5 min read | March 13, 2020
Widewail vs. Reputation.com, how do the two services compare?
Jane Garfinkel Response Team Lead

What is the Ideal Google Star Rating? (Hint: It's Surprisingly Low)

4 min read | January 17, 2020
Is 5.0 the Google star rating your business should be shooting for, or is it more complicated? Learn how customers are interpreting different rating levels.
Jane Garfinkel Response Team Lead

How to Report a Google Review

4 min read | January 24, 2019
You can flag reviews as slander, false, a conflict of interest. If you have a bad Google review here are the steps you can take to report it.
Jane Garfinkel Response Team Lead

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