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Viewing posts about: Reputation Management

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How AI is Transforming Online Reviews into Actionable Business Intelligence

7 min read | May 17, 2024
Learn how AI is revolutionizing the way businesses extract valuable insights from online reviews to turn customer feedback into actionable intelligence.
Kyle Gagnon Kyle Gagnon

What is Enterprise Reputation Management?

8 min read | May 10, 2024
What's the definition of reputation management for large companies? It relates to your organization size and how to protect, monitor and improve your corporate-level brand...
Ellie Guyon Review Response Specialist

How to Handle a Mass Fake Online Review Spam Event

6 min read | April 15, 2024
Learn how to mitigate and resolve a variety of online and Google review spam scenarios to protect your company’s reputation.
Colleen Bierschenk Review Response Specialist

15 Ways to Improve Your Online Reputation for Property Management Marketers

16 min read | March 22, 2024
Get more Property Management reviews: Customer feedback is crucial in PM and multifamily marketing. Learn to leverage social proof as part of your strategy.
Team Widewail Team Widewail

Are Electric Car Brands Rated Worse Than Traditional Gas Cars?

7 min read | February 29, 2024
Uncover how EV brands stack up in the automotive industry with these unique insights from customer review data.
Emily Keenan Content Marketing Specialist

What Are Customers Talking About Most When Reviewing Car Dealerships?

11 min read | February 26, 2024
We found the five main categories that automotive customers care about. Learn how to utilize this information to improve your business operations.
Ellie Guyon Review Response Specialist

Will Offering Deals on Cars Increase Your Dealership’s Rating?

6 min read | February 23, 2024
Discover the impact of deals on dealership star ratings and learn strategies to enhance the customer experience.
Emily Keenan Content Marketing Specialist

Do Automotive Brands' Super Bowl Ads Match Their Online Reputations?

7 min read | February 15, 2024
Four automakers signed the $7M check for an ad slot last night: Toyota, BMW, Kia and Volkswagen. Does their customer feedback support their ad ambitions?
Jake Hughes Director of Marketing

How to Repair Your Company's Online Reputation Performance

9 min read | December 20, 2023
Learn about the metrics that contribute to your company's online reputation performance and use these strategies to manage or repair how you score.
Jake Hughes Director of Marketing

How to Set Up Google Alerts (And Why You Should)

7 min read | September 28, 2023
Creating Google Alerts is an important first step in any reputation management strategy. Learn to manage and customize alerts for brand monitoring and more.
Jane Garfinkel Product Manager

Roomster Settlement: The FTC Cracks Down on Apartment Reviews

10 min read | September 22, 2023
Breaking down the FTC rules on reviews and what the Roomster case means for multifamily marketing professionals.
Keaton Smith Content Marketing Specialist

Common Google Business Profile Access Issues and What to Do About Them

8 min read | September 7, 2023
Managing GBP access can be challenging. Understanding the steps and what to do if your account ownership is in the wrong hands is crucial. Whether reclaiming access, handling...
Heather Zambarano Review Response Specialist

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