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Reputation management for local business

Because People Buy From Those They

Know, Like
and Trust

If your reviews say you’re the best, you’re the best. Make reviews manageable with Widewail. 1,000,000+ authentic reviews generated and responded to for local business clients.

Loved by Top-Rated Businesses

“Widewail has allowed us to do business more transparently and more authentically in a way that all our previous reputation management platform providers haven’t been able to.”

Kelly Kutach VP of Marketing | BH

“Looking back at Invite’s performance since launch, the monthly percentage increase and sustained volume of reviews over the last year and a half has been remarkable. Since we’re also utilizing the Engage response service in tandem, we haven’t had to worry about scaling the management of all that additional feedback."

Jake Barron Marketing Director | Koons Automotive Companies

"The ease of [Widewail’s] SMS technology instantly improved our response rate for clients to leave a review. The integration has allowed us to analyze data in real-time and observe trends across multiple cities, quickly identifying areas needing improvement, as well as areas our team was excelling in."

Katie Werbowski Director of Brand Strategy and Development | Skin Spa New York

Loved by Top-Rated Businesses

“Widewail has allowed us to do business more transparently and more authentically in a way that all our previous reputation management platform providers haven’t been able to.”

Kelly Kutach VP of Marketing | BH

Lithia Motors
west herr
MAXXPropertiesLogo (1)
Lithia Motors
west herr




MAXXPropertiesLogo (1)

Trust Marketing Framework

Grow With Trust

Today, trust in your business is built peer-to-peer. Trust leaders harness customer voice as a tool for growth. The Trust Marketing Framework can help set your business apart in 3 phases:

Phase 1

Capture Reviews

Use automated technology to strategically ask for reviews from every customer at the perfect time. Increase the volume and quality of your online reviews. Project an authentic view of the customer experience online.

Phase 2

Distribute Online

Use the voice of your customers to persuade your prospects. Let review sites support your reputation or put reviews and video testimonials right into your marketing materials as social proof.

Phase 3

Manage Engagement

Use AI topic analysis to understand what drives positive and negative sentiment at your business. Respond to all reviews, good and bad. Compare locations or employees to identify areas for improvement.

A Google-First Approach

If your SMB or enterprise reputation management strategy isn't improving your Google rankings and driving quality prospects, you don't have a strategy.

  • Rank with reviews
  • Drive quality inbound leads
  • Manage listings at scale
  • Increase conversion with trustworthy content
Go to Platform Overview
Having a large quantity of reviews sends a signal to customers that you've been around. That this isn't a new outfit. Having a good overall score and having some good recent reviews indicates you're probably doing a pretty good job.
Matt Lasher
Director of Marketing | West Herr Automotive Group

Save Time

Save internal resources with help from Widewail technology & services. Do more with less hassle.

  • Automate the collection of new reviews & video testimonials
  • Services to respond to reviews and social engagements
  • Integrated with hundreds of technologies
  • Stop missing review opportunities
Explore Products
"Widewail has helped us move from taking 7 to 10 days to respond to a review to most being responded to that same day. They’ve helped us respond to over 20,000 reviews and have become an amazing partner that we look forward to continuing to work with in the future."
Tina Tasche
CRM and Reputation Specialist | Van Horn Automotive Group

Reveal Where Your Experience is Broken

Reporting that gives a full view of customer experience. Go deeper with valuable business insights.

  • View sentiment at each stage of the customer journey
  • See the most talked about topics
  • Detailed team reporting tools
  • Review data by site, category, rating
"The tools we used in the past were all about reporting review data, but Widewail allows us to act on that data."
Stephanie Robicheau
Manager of Lifecycle Marketing | BH

The Future Belongs to Video

Widewail is the only technology using SMS to drive video testimonial content.

  • Easily source testimonial video
  • Power social ads, website content & more
  • Automate with integrations
Invite Video
"Widewail’s process streamlines the level of effort for our customers."
Thomas Eggers
Platform Digital Director | Nyle Maxwell Automotive Group

De-Risk Your Reputation Strategy

Widewail is a partner you can trust. Our goal is to help clients build a long-term and sustainable reputation through transparency.

  • Follow review site & FTC best practices
  • Eliminate the risk of mass review removal & fines
  • A buffer between your team and the emotion of negative reviews
  • Surface accurate listing data


30k Reviews generated in 17 Months. 100% authentic.

Koons Automotive Companies

Industry Solutions


Automation powered by integrations for every DMS in the industry


Automate thousands of monthly sales, service & test drive review requests

Multiple Google Business Profiles

Route reviews to multiple GBPs automatically, no extra charge


Show up at the top of local search results before your rivals.


Build trust with customers to keep them coming back for service, trade-ins, and new purchases.


Integrations with Yardi, Entrata, Appfolio, RentManager, and more


Centralized platform to save time and resources


Free up on-site resources to focus on signing more leases


View each stage of a renter’s journey and act on sentiment data


De-risk your reputation strategy

How It Works

This Isn’t Just Monitoring Technology. Take a Proactive Approach to Reputation.


  • Generate reviews and video testimonials with a process that runs itself
  • Stop missing review opportunities
  • Integrated with your existing technologies
Automate Your Review Generation


  • Put a team of professional writers to work responding to your reviews and social comments 
  • Every review gets a quality response in hours, not days (or weeks)
  • Reliable expertise. Quality you can trust.
Learn More About Managed Services

Reporting & Insights

  • AI Topic and sentiment analysis
  • Surface trending and new issues from customers
  • Monitor employee performance & sentiment
Learn More About Reporting


  • Show up in key directories with accurate business listings
  • Drive local search visibility and conversion
  • Increased high-quality organic leads
Check Out Listings Management