Widewail turns every review and customer conversation into insights that matter. Build stronger relationships, earn credibility, and improve experiences without adding extra work for your team. Every voice matters, and we make sure you don’t miss a single one.
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We’re defining and building a world-class, technology-enabled business service. We are committed to the daily success of our clients—scaling engagement and customer service tactics while enhancing their marketing, and ultimately providing CX reporting to inform the best operational strategies.
We are a group with broad and varied experience across the automotive world—former executives at multi-billion-dollar companies, retail operations managers, project managers, published authors, seasoned marketing and business development professionals, veteran software engineers and industry disruptors.
Widewail helps automotive dealerships, dealer groups, and OEMs capture more customer feedback through automated reviews, surveys, and video testimonials. It manages and responds to that feedback at scale to build trust, improve visibility, and strengthen customer relationships. Then, it turns millions of customer comments into benchmarked intelligence and actionable insights that guide smarter operational and CX decisions.
