Widewail helps dealerships generate more reviews, survey responses, and video testimonials with SMS and automation. Your reputation becomes a measurable asset that drives search visibility, shopper confidence, and strategic decisions.
How it works
With Widewail's comprehensive DMS integrations, automatically sending requests for reviews, surveys, and videos is as simple as connecting your customer data flow to Widewail and letting technology handle the rest.
Sale complete? Send review. Sync trigger events your team is already using in your DMS to trigger requests. Additionally, bulk-upload customer lists or send individual requests manually in the Widewail app.
Design your Widewail Campaigns to collect the customer feedback you need for your latest marketing objectives. Each campaign can have unique target audiences, trigger states, timing, messaging, review sites, and expiration dates.
>> Tailoring the messaging in your SMS or email review request can prompt customers to discuss the exact topics you want them to highlight in their reviews for a particular campaign.
820
%
Review volume increase in 90 days
4.7
Average Star Rating, 11 Locations
18
%
Conversion rate on review requests (1 in 5 customers)
