You can read local ranking factor surveys, you can take a vendor's word for it - but wouldn't you rather see the tangible benefits of a review management strategy in action?
Today we're happy to announce the launch of our Widewail customer case study section where you can do just that. We're starting with three client stories, spread across examples of how our Engage, Engage Plus and Invite services have led to impressive results:
Review Generation Case Study: By combining our Engage review response service with our Invite review generation software, this customer enjoyed a 180% increase in review volume while reducing negative sentiment by 58%.
Review Management Case Study: The car dealership in this example generates 185 new reviews (a 243% increase) with Invite in the first month, simultaneously boosting their average star rating to 4.7 while dropping negative sentiment down to 8%.
Reputation Management Case Study: Engage helps a customer improve their overall reputation while reducing negative reviews by 64% and helping employees reclaim 5 hours of work per week.
With GMB and review activity now considered the two fastest-growing local ranking factors of 2020, you owe it to your business to either strengthen your internal competency or consider outsourcing to a trusted partner.
Hopefully, the real-world results contained in these breakdowns will get you thinking about your own review response management focus. Let us know if we can help.