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February 1, 2021

Lexus Dealer Case Study: 403% Increase in Google Reviews after First 60 Days

Learn how a group of Lexus stores increased review volume by 403% in only 60 days, and reduced negative reviews by 82% using our Invite and Engage solutions.

Few things are more frustrating than realizing your business is missing out on opportunities while also knowing your team doesn't have time to do anything about it. This was the challenge facing the Kowalis Automotive Group.


The story which follows, in our latest Google review case study, showcases the success possible in a short period of time when these issues are outsourced to a trusted review management vendor like Widewail. 

Using our review generation tool, Invite, the Kowalis Group increased their combined Google and Facebook review volume by 403% in only 60 days. After 120 days using Engage and Engage Plus they also saw their negative customer reviews decrease by 82%

The group's marketing manager, Cody Kowalis, summed up their experience:

We believed in Widewail’s potential after learning about the scope, and were confident we’d see results, but not this quickly or to this extent. A huge internal marketing strain has been lifted, giving us more time for selling and servicing the Lexus brand in our local areas.”

Read the full case study for more customer feedback and real-world results, then contact us to set up a demo/discussion around how Widewail's solutions can bring the same relief to your own business challenges.

To learn more about how review management can help maintain a positive online reputation for your dealership, explore Widewail’s Automotive Reputation Index.

Interactive Dataset  Automotive Reputation Index Explore (It's Free)

Dave Pye

A digital marketing dinosaur, my SEO career began in 1999 at one of Boston's first digital marketing agencies. Prior to becoming Widewail's Director of Search I had a long focus on GMB, reviews and local organic visibility for automotive dealerships in competitive locales. Regardless of a specific industry, this decade of experience was the perfect precursor for a role supporting our innovative Engage and Invite services. Originally from Canada, I enjoy hockey, Frank Sinatra, writing on a variety of subjects, old movies - and am the proud parent of a geriatric Boston Terrier. Customers, peers, or anyone with online review-related questions are encouraged to contact me, anytime.

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