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Review Management Case Study – Local Car Dealership

5 min read | August 7, 2020
Widewail helps high-traffic dealership manage over 3000 reviews and reduce negative review volume by 64%.
Jake Hughes Director of Marketing

Widewail Featured in Wards Auto: Car Dealers Taking Digital Reviews Seriously

2 min read | August 4, 2020
With the help of Widewail CEO, Matt Murray, Wards Auto explores COVID-19 and updates to business Google rankings are increasing the importance of reputation management.
Jake Hughes Director of Marketing

Widewail Turns Two

4 min read | July 21, 2020
A year ago, as Widewail celebrated its first birthday, I reflected on the power of entrepreneurship to bring family and friends closer together. Today, on the verge of...
Matt Murray Founder & CEO

Automotive Customer Service Trends in the Age of Coronavirus

4 min read | July 13, 2020
Since March, Forty-six percent of consumers are spending an additional four hours a day on their phones and localized, auto-industry-specific searches are up 22% in the last...
Jane Garfinkel Product Manager

No Response Is a Response: The Hard Truth About Ignoring Your Customers

4 min read | June 19, 2020
71% of people who read online reviews say they are more likely to patronize a business that responds. Responding could be the competitive advantage you need to win more...
Jane Garfinkel Product Manager

PRESS RELEASE: Lexus Partners with Widewail to Enhance Online Customer Experience

5 min read | May 26, 2020
Engage, paid by Lexus. As the Conversation Further Shifts from In-Store to Digital, Widewail Keeps Dealers Informed and Engaged.
Jake Hughes Director of Marketing

New Report: Google Review Volume Drops 65% Due to COVID-19

4 min read | May 8, 2020
Due to COVID-19, average weekly consumer review volume was down 65% in April from its early March peak but has since regained 42% of the initial loss.
Jake Hughes Director of Marketing

Google My Business During COVID-19: What's Changed

6 min read | March 31, 2020
Google now is making ‘Google Posts’ available through the API for chain businesses and making attributes such as “Delivery Available” more prominent in the near future.
Jane Garfinkel Product Manager

Widewail vs. Reputation.com: Review Management

5 min read | March 13, 2020
Widewail vs. Reputation.com, how do the two services compare?
Jane Garfinkel Product Manager

Widewail vs. Digital Air Strike: Review Monitoring and Response

4 min read | March 9, 2020
How do Widewail and Digital Air Strike compare? In this article we dig into how the two products compare.
Jake Hughes Director of Marketing

Yext Review Response Features | Yext vs. Widewail

5 min read | February 10, 2020
How do Widewail and Yext compare? In short, Yext is a software platform, Widewail is a managed service. Read for a full comparison of the two businesses’ product offerings.
Jane Garfinkel Product Manager

Not Recommended Yelp Reviews - How Yelp Filters Reviews

4 min read | January 30, 2020
Yelp filters reviews for a number of reasons, meaning that some of your positive reviews could end up on a separate page. In this blog post we discuss Yelp's Not Currently...
Jane Garfinkel Product Manager

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