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Viewing posts about: Google Business Profile

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Reasons why you are losing Google reviews - and what to do about it

10 min read | August 15, 2022
There are a number of reasons Google reviews may suddenly disappear from your Google Business Profile. Here are a few along with ways to get them back.
Emily Keenan Review Response Specialist

How to launch your reputation management strategy and set up your multi-location GBPs

13 min read | June 27, 2022
Large groups with multiple Google Business Profiles should know their business’s reputation is more than the reputation of any individual location.
Jake Hughes Marketing Manager

How Connecting with Consumer Preferences Links to Reputation Management and Trust Marketing

7 min read | June 13, 2022
Insights from Google's 2022 Retail Marketing Guide
Jake Hughes Marketing Manager

Tips for Google Business Profile: Service area business vs. traditional brick and mortar

4 min read | May 4, 2022
Be clear about what type of business you are. Here's how to confirm in your Google Business Profile if you are a service area business or brick and mortar.
Keaton Smith Review Response Specialist

How to Audit Your own Google Business Profile (The Strategic Way)

12 min read | April 4, 2022
If your business’ GBP (formerly known as Google My Business) is due for a check-up, here are some of the key do’s and don’t’s of auditing your own account.
Keaton Smith Review Response Specialist

How Google Decides What Reviews Are Most Relevant

6 min read | March 28, 2022
This guide breaks down what the “Most Relevant” feature on your GBP page is and how Google selects which reviews are actually the most relevant. 
Keaton Smith Review Response Specialist

How to add and manage photos on your Google Business Profile

4 min read | March 21, 2022
Including images on your business’ Google Business Profile is a great way to shape the first impression your prospective customers get.
Keaton Smith Review Response Specialist

How to Handle a Mass Spam Event

5 min read | March 4, 2022
We have put together a timeline of a mass spam event with guidelines on how to ensure the situation is resolved as quickly as possible.
Colleen Bierschenk Review Response Specialist

New Google Business Profile feature: Manage Reviews Directly in Google Search

3 min read | February 15, 2022
With the introduction of the Google Business Profile rebrand (formerly Google My Business), local businesses can now engage with customer reviews directly within search,...
Jake Hughes Marketing Manager

Full Google Business Profile Setup May Now Take Up to 21 Days

3 min read | January 14, 2022
Google has added an additional waiting period when new users are added to a Google Business Profile. Learn about potential related delays involved in setup.
Dave Pye Director of Search

Google My Business Is Now Google Business Profile: Everything You Need to Know Today and Long-Term

7 min read | November 8, 2021
Google My Business has rebranded. Find details, what to expect in terms of GMB platform changes and the reasons for the switch to GBP.
Dave Pye Director of Search

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