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Learn Review Response from Real-World Examples

The Smart Business's Guide to Responding to Google Reviews

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When consumers need to find a local business, the first place they turn is Google.

  • 85% of customers trust online reviews as much as a personal recommendation.
  • The average customer reads 10 reviews before they feel like they can trust a local business.

With Google reviews becoming increasingly important in the customer journey, businesses need a smart review management strategy that will boost their search rankings, build customer trust, and drive new business.

What You'll Learn

  • 1-star, no comment reviews
  • Handling refund requests
  • 4-stars, but negative?
  • How to hold your ground
  • How to sell without being salesy
  • Variety is the spice of life (what this means for your review responses)

These are to-the-point techniques our team uses every day. Download your guide & level up your response today.


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