Discover the reputation and customer experience intelligence platform designed for automotive
Widewail helps dealers understand what customers are actually saying and turn that insight into better performance. From AI-powered review analysis to CX benchmarks, surveys, and response services, we bring all your customer feedback into one clear, actionable view.
Whether you manage a single rooftop or a national dealer group, Widewail helps you spot issues faster, benchmark against peers, and prove the impact of reputation on real business results.
Visit us at NADA 2026 to see how leading dealers use customer feedback as a competitive advantage.
-2%20(1).png)
.png)
.png)
Automated review generation
Video testimonial generation
Review response managed services
Social media engagement services
Maintain accurate business listings
At NADA, we’re walking through exactly how the top dealers are outperforming the rest—using real data from stores like yours. You'll leave with a hard copy of your report.
See exactly how your Google reviews are trending vs. the competition, with a free AI-powered analysis customized with the latest data for your store.
We show you how many Google reviews your store is getting on average per month, and whether that is above or below the typical dealership, and by how much.
We compare your response rate against national averages so you can see if you're keeping up or falling behind on the metrics GMs care about.
We use AI to break down what customers are actually saying - positive themes, negative patterns, and the topics showing up most often in reviews.
We identify how your store or group performs in the top 10 topics customers most often mention in reviews across the industry: 5 positive, 5 negative. Each topic is benchmarked against the industry, so you know if "Staff" or "Communication" is over or underperforming the industry standards.
Included in every scorecard is a Widewail Reputation Health Score, a number 0-100 that you can use as one number to summarize your reputation health. We benchmark that number against the rest of the industry - a score of 94 is among the top 1% of dealers, a score of 80 is right in the middle of the pack.
Build trust with great reviews. Streamline the process with Widewail.
-1.png){kind=logo}
Engage
