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Arrigo Chrysler Dodge Jeep RAM West Palm Beach

Chrysler Dodge Jeep Ram dealerWest Palm Beach, FLMiami metro

Customers rate Arrigo Chrysler Dodge Jeep RAM West Palm Beach in the top 5% of Chrysler Dodge Jeep Ram dealers nationally.

Its customer rating is top 25% and its comment activity is top 25% among franchise dealers in the country; it is above average on responsiveness and above average on frustration, where a higher tier means fewer frustrated customers. Customers most often praise honesty and loaner cars. Parts department is what most often causes frustration.

Assessment covers 2026 year to date. The dealership has 8,000+ Google reviews on record.

What customers think of Arrigo Chrysler Dodge Jeep RAM West Palm Beach

The four measurements that make up the customer health score, each placed against every franchise dealer in the country.

Customer Rating
Top 25%

Volume-weighted rating is in the top quarter of all franchise dealers.

Measures: volume-weighted rating
Comment Activity
Top 25%

More customers write about this store each month than at three quarters of franchise dealers.

Measures: reviews written per month
Responsiveness
Above average

Replies to most reviews, more than the average franchise dealer.

Measures: share of reviews answered
Frustration
Above average

Fewer frustrated customers than the average franchise dealer. Lower is better.

Measures: share of reviews describing a bad experience. Lower is better; Top 25% means fewer frustrated customers than three quarters of dealers.

What customers talk about

Every review is classified into 25 topics with positive or negative sentiment. These are the topics where Arrigo Chrysler Dodge Jeep RAM West Palm Beach's customers are unusually positive, and the ones most likely to turn a review negative, each placed against other dealers on the same topic.

What is often praised

Where this store's customers are more positive than most dealers' on the same topic

  • HonestyUsually positive↑ more than at most dealers
  • Loaner carsNearly always positive≈ about typical for the topic
  • ValetNearly always positive≈ about typical for the topic

What sometimes causes frustration

Where this store's customers are more negative than most dealers' on the same topic

  • Parts departmentNegative in most mentions↑ more than at most dealers
  • CaringOccasionally negative↑ more than at most dealers
  • CleanlinessOften negative↑ more than at most dealers
Sales Above average

Customers who mention the sales department are more positive than at the average franchise dealer.

Service Above average

Customers who mention the service department are more positive than at the average franchise dealer.

Are more customers talking about Arrigo Chrysler Dodge Jeep RAM West Palm Beach?

Two shares of the same conversation: everything Chrysler Dodge Jeep Ram customers in the Miami metro have ever said, and what they're saying now.

Gaining share: Arrigo Chrysler Dodge Jeep RAM West Palm Beach accounts for more of the area's Chrysler Dodge Jeep Ram reviews now than over its lifetime.
#1 of 15 Chrysler Dodge Jeep Ram dealers in the Miami metro#1 of 67 franchise dealers within 25 miles#7 of 154 mass-market dealers in the Miami metro

See the 25 best mass-market dealers in the Miami metro →

Should I buy or service at Arrigo Chrysler Dodge Jeep RAM West Palm Beach?

Is Arrigo Chrysler Dodge Jeep RAM West Palm Beach a good dealership?

Customers rate Arrigo Chrysler Dodge Jeep RAM West Palm Beach in West Palm Beach, FL in the top 5% among Chrysler Dodge Jeep Ram dealers: an A (90–100) customer health score on the Widewail Index. The assessment covers 2026 year to date; the dealership has 8,000+ Google reviews on record in total. Its customer rating is top 25% nationally and it ranks #1 of 15 Chrysler Dodge Jeep Ram dealers in the Miami metro.

Do customers trust the sales team at Arrigo Chrysler Dodge Jeep RAM West Palm Beach?

Sales-department sentiment at Arrigo Chrysler Dodge Jeep RAM West Palm Beach is above average nationally. Customers who mention the sales department are more positive than at the average franchise dealer. Customers most often praise honesty and loaner cars.

Is the service department at Arrigo Chrysler Dodge Jeep RAM West Palm Beach good?

Service-department sentiment at Arrigo Chrysler Dodge Jeep RAM West Palm Beach is above average nationally. Customers who mention the service department are more positive than at the average franchise dealer. Parts department is what most often causes frustration, more than at most dealers.

What do customers complain about at Arrigo Chrysler Dodge Jeep RAM West Palm Beach?

What most often causes frustration at Arrigo Chrysler Dodge Jeep RAM West Palm Beach is parts department, followed by caring, more than at most dealers. Overall, Arrigo Chrysler Dodge Jeep RAM West Palm Beach is above average nationally on frustration, where a higher tier means fewer customers describing a bad experience.

Does Arrigo Chrysler Dodge Jeep RAM West Palm Beach respond when something goes wrong?

Arrigo Chrysler Dodge Jeep RAM West Palm Beach's reply rate is above average among franchise dealers nationally. Replies to most reviews, more than the average franchise dealer.

Are more people talking about Arrigo Chrysler Dodge Jeep RAM West Palm Beach?

Arrigo Chrysler Dodge Jeep RAM West Palm Beach accounts for about 1 in 8 of all Chrysler Dodge Jeep Ram reviews ever written in the Miami metro, and about 1 in 6 of those being written now. Gaining share: Arrigo Chrysler Dodge Jeep RAM West Palm Beach accounts for more of the area's Chrysler Dodge Jeep Ram reviews now than over its lifetime.

How does Arrigo Chrysler Dodge Jeep RAM West Palm Beach compare to other Chrysler Dodge Jeep Ram dealers in Miami?

Arrigo Chrysler Dodge Jeep RAM West Palm Beach ranks #1 of 15 Chrysler Dodge Jeep Ram dealers in the Miami metro and #1 of 67 franchise dealers within 25 miles on the Widewail Index customer health score.

How is this assessment made?

The customer health score combines four measurements from public Google reviews, 2026 year to date: customer rating, comment activity, responsiveness, and frustration, each ranked against every franchise dealer in the United States. Topics are classified from review text; for each topic, the share of mentions that are positive or negative is compared with dealers of similar size. The Index refreshes monthly and no dealership can pay to change its score.

For Arrigo Chrysler Dodge Jeep RAM West Palm Beach

An offer for the management team: your customers' full picture, free.

This page is what a shopper sees when they search for a Chrysler Dodge Jeep Ram dealer in Miami, and it's built entirely from what Arrigo Chrysler Dodge Jeep RAM West Palm Beach's customers have already said. Widewail will prepare a free Reputation Scorecard for Arrigo Chrysler Dodge Jeep RAM West Palm Beach: the exact numbers behind every tier on this page, benchmarked against 18,000+ dealerships, with a 20-minute analyst walkthrough for your GM and department heads.

What's in Arrigo Chrysler Dodge Jeep RAM West Palm Beach's scorecard

The same report Widewail delivers to dealer groups every quarter, built for this store from the Widewail Index.

  • Public grade on this page A
  • Reputation Health Score, exact •• / 100 · rank •• of •••
  • Monthly rating vs. benchmark •.•• · +•.•%
  • Monthly review volume vs. benchmark •• / mo · +••%
  • Response rate vs. benchmark ••% · ••.•%
  • Negativity percent vs. benchmark •.•% · ••.•%
  • Prioritized topics for the GM •••• · •••• ••••• · •••••
  • All 25 topics, positive and negative, vs. benchmark 25 × 4 values
  • Rank among peer dealerships on every measure 5 rankings
Analyst walkthrough. How the score is calculated, how topic analysis works, and where Arrigo Chrysler Dodge Jeep RAM West Palm Beach is losing or gaining ground against the Miami stores on this page.

What would more customer feedback do?

Comment activity is one of the four inputs, and the one a management team controls fastest. Enter monthly transactions to see how many reviews Widewail would generate for Arrigo Chrysler Dodge Jeep RAM West Palm Beach.

Enter either number to see the estimate.

How Widewail moves each measure on this page

Moves: Comment Activity

Signal

Review generation, private surveys and video testimonials, sent to every customer after a sale or service visit, so the customers who already chose Arrigo Chrysler Dodge Jeep RAM West Palm Beach are the ones shoppers hear from.

18%of review requests converted at Cavender Auto Family; one store grew review volume 820% in 90 days.
Moves: Responsiveness

Response

Specialist-written replies to every review and social comment, delivered within 24 hours from one feed, including the negative ones shoppers read first.

5,622custom responses written in one year across seven Sloane Automotive locations.
Moves: Rating and Frustration

Customer Clarity

A monthly diagnosis of what's working, what's slipping, and who delivered it: staff performance by name, peer benchmarking from the Widewail Index, and ranked recommendations your managers can act on.

25 topicsclassified on every review, with the frustration drivers behind this page's tiers named and prioritized.
Claim Arrigo Chrysler Dodge Jeep RAM West Palm Beach's free scorecard →Talk to our team

How this assessment is made

The Widewail Index reads public Google reviews for 18,000+ franchise dealerships in the United States and refreshes monthly. Figures on this page cover 2026 year to date. Nothing here can be purchased or edited by a dealership.

The customer health score

  1. Customer Rating Star rating, weighted by volume so a handful of reviews can't swing it.
  2. Comment Activity How many customers are writing about the store each month.
  3. Responsiveness The share of reviews that receive an owner reply.
  4. Frustration The share of reviews that describe a bad experience. Lower is better, so Top 25% means fewer frustrated customers than three quarters of dealers.

Each input is ranked against every franchise dealer in the Index, combined into a 0–100 score, and shown here as a letter with its 10-point range: A 90–100, B 80–89, C 70–79, D 60–69, F below 60. The exact score is in the dealership's private scorecard.

What customers talk about

Every review is classified into 25 topics (staff, communication, wait times, pricing, honesty, and so on) with positive or negative sentiment. For each topic, we take the reviews that mention it and measure what share are positive and what share are negative, then compare that with dealers of similar size. A topic is listed only when the difference is meaningful, and the size of the difference is shown in three steps, never as a number. Figures cover 2026 year to date.

How to read the labels

  • Top 25%  top quarter of franchise dealers nationally
  • Above average  better than the national average, outside the top quarter
  • Below average  below the national average
  • Bottom 25%  bottom quarter nationally

What this page doesn't show

  • The exact score and its movement month to month
  • Review counts, percentages, or topic values
  • All 25 topics, and named staff
  • Competitors' scores side by side
Claim this profile to see it