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Hospitality

Accelerate bookings with positive online guest experiences

Improve your hotel's local search engine rankings, manage guest reviews and generate more review volume on Google, Facebook and OTAs - all while increasing consumer confidence using Widewail's cost-effective, people-powered online customer review management and generation solutions.

Hospitality
GET STARTED WITH TRUST MARKETING

Get the results that matter to you

Stand out online by enhancing the volume, frequency, quality and engagement of your guest reviews. Supplement group/corporate travel losses due to COVID-19 and grow transient business by leveraging social proof. With advanced technology and a team of dedicated response experts, Widewail is your trusted hospitality industry reputation management partner.

more reviews-1 More 5-star reviews, seamlessly Widewail uses SMS to quickly and easily drive guests from message to review. Activate the voice of your happy guests by communicating on their terms.
search_graphic_1 Beat rivals in search Move your hospitality business up in search rankings by taking your review volume, frequency, quality, and responses to the next level. Accelerate foot traffic with SEO.
responses Professional, timely responses Widewail's response team has managed over 750,000 reviews for clients, giving you the peace of mind your review content is managed by an experienced team.
MANAGE REVIEWS ON THE SITES YOUR GUESTS RELY ON

Become top-rated in your area

We make it easy for you to show the world what makes your business unique

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Invite

Activate the voice of your happy guests

Invite is a new review generation solution designed to help your hotel get more reviews from satisfied guests and event customers. Generate hundreds of positive reviews a month by making it effortless for consumers to share their experience.

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Invite Video

Turn your guest database into a video testimonial generating machine

Collect video testimonials that convert more prospects into guests, made easy with automation. Share video social proof at the right moment to persuade and build trust.

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Engage

Responding in a timely manner is no longer a worry

Our team is trained to provide near-real-time, thoughtful, personalized and engaging responses to your guests on your behalf. The Widewail review response managed service is not only the best in the business, but it is also the only human-powered offering on the market. Preserve the authentic voice of your business at scale with responses written by real people.

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Engage Plus

Since when is push marketing on social media, "social"?

We believe social media is meant to be a conversation, especially for the hospitality industry. Widewail brings the same monitoring and real-time professional engagement to your social channels. A client favorite, we will also monitor and remove negative commentary on social ads.

Case Study

Jack's Abby Brewing

Increases new customer review volume by 1,494% in 90 days with Invite

1,494%

Monthly Review Volume

86%

Decrease in negative sentiment

24%

Increase in Calls from GMB

"We have a better pulse on our service and can provide a better experience for everyone."

Rob Day
Sr. Director of Marketing, Jack's Abby Brewing
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Playbook

Reputation Management in Hospitality

Insider strategies to help you generate more high-quality reviews and boost your online reputation. The operational, implementation, benefits-focused guide.

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Let's Take a Look at Your Business on Google

Want to do more with reviews? Widewail can show you what's possible.

*An estimate of your average monthly transaction volume per location helps us to make more accurate recommendations.

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