Best Dealerships in Cleveland
Every Widewail Index ranking of Cleveland's franchise dealerships, by brand and across the luxury and mass-market segments, built from what their own customers said in public Google reviews this year.
3rankings
132dealerships assessed
36made at least one list
Oct 2026latest data
Across every brand
By brand
Frequently asked
What is the best car dealership in Cleveland?
On the Widewail Index for 2026, Honda Of Cleveland Heights leads the 25 best mass-market dealers and Lexus of Cleveland leads the 10 best luxury dealers in the Cleveland metro, ranked on what their own customers said in public Google reviews this year. Each brand also has its own list below.
How are dealerships in Cleveland ranked?
Each dealership is scored on four inputs from public Google reviews, 2026 year to date: customer rating, comment activity, responsiveness, and frustration. Each input is ranked against every franchise dealer in the country and combined into one customer health score. A store makes a brand list by holding a B or better and finishing in its metro's top five; the luxury and mass-market lists take the top twenty-five.
How many dealerships in Cleveland were assessed?
132 franchise dealerships in the Cleveland metro were assessed, and 36 made at least one of the 3 lists. Stores that did not make a list are not named.
How a dealership makes a list
The Widewail Index reads public Google reviews for 18,000+ franchise dealerships and refreshes monthly. Four inputs are each ranked against every franchise dealer in the country and combined into one customer health score: customer rating, comment activity, responsiveness, and frustration. A store makes a brand list by holding a B or better and finishing in its metro's top five; the luxury and mass-market lists take the top twenty-five. Stores that miss a list are not named.
