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Invite: Automated Review Generation Software

Send Texts. Get Reviews. Make Sales.

Grow your business with review content. Invite™ helps you easily send review requests via SMS. Get more 5-star reviews from happy customers with Widewail's set-it-and-forget-it software.

Easily integrates with (and more):
features

The Best Way to Ask For Reviews

Turn customer reviews into your competitive advantage

How It Works

Seamless Integration. Simple Automation.

Webpage - Product - Invite Step 1

Step 1: Integrate with your software

Automatically send SMS review requests, powered by integrations

With Widewail's comprehensive CRM/POS integrations sending review requests automatically is as simple as connecting your customer data flow to Widewail and letting technology take care of the rest.

>> Koons Automotive Group sent 67,820 SMS review requests in its first 90 days using Invite. Result? 633% review volume growth.

Overview - Invite step 2

Step 2: Set automation triggers

Configure optimal trigger points

Sale complete? Send review. Sync trigger events your team is already using in your CRM to trigger review requests. Additionally, bulk upload customer lists or send individual requests manually from the Widewail app.

Webpage - Product - Invite Step 3-1

Step 3: Build campaigns and set them live

Set up an unlimited amount of customizable campaigns

Design your Invite Campaigns to collect the customer feedback you need for your latest marketing objectives. Each campaign can have unique target audiences, trigger states, timing, messaging, review sites, and expiration dates. 

>> Tailoring the messaging in your SMS or email review request can ask customers to discuss the exact topics you want them to highlight in their reviews within a particular campaign.

Webpage - Product - Invite Step 4

Step 4: Monitor Progress with Reporting

Analyze reputation insights

Widewail compiles a centralized dashboard to keep track of your review generation performance. Every location can see high-level metrics like how many review requests are being sent, how many are clicked, how many are submitted and more for any timeframe. From there, dig deeper into review performance on each review site and profit center. Manage multiple locations? Zoom in on one or run comparisons across the entire group.

See Why Widewail Customers Love Invite

Automotive Dealer World Logo Gray 4.7

Avergae Star Rating, 11 Locations

“Widewail’s team does a really, really good job, and their system works perfectly. Of all the reputation platforms I’ve worked with, Widewail is the only one I don’t get complaints about… If I were going to build a reputation management platform, it would look like this: 100% human response, SMS requests. No-brainer.”

Mark Ferguson
VP of Business Development, Dealer World
Automotive lexus-2 % 82

Increase in review volume

"Reputation management is like gardening or going to the gym. It’s constant, daily execution.”

Matt Lasher
Marketing Director, West Herr
Automotive McGovern + 10,000

Reviews in One Year, 30+ Locations

"It's great for us to have one vendor. The value Widewail adds through their simple process and real human responses—something not every vendor offers—has made a big difference for us.”

Jennifer Martel
Marketing Director, McGovern Automotive Group

With Invite, you can...

Set up unlimited campaigns

Get the content you need for your marketing objectives with customized review request campaigns. Each campaign can have its own audience, trigger points, and delivery rules.

Learn more about Campaigns
Customize your landing page

Make sure your customers are routed to the review sites that are most relevant to your industry or business objectives. Build and re-order the list to increase review volume where you need it most.

Maximize SMS deliverability

We automatically register all SMS sending numbers using A2P 10DLC with The Campaign Registry to tell all of the major network providers not to mark you as spam.

What is A2P 10DLC?
Get reviews to the right Google Business Profile

Have multiple locations or departments within each location? Invite uses smart targeting to ensure every review gets posted to the appropriate Google Business Profile, keeping everything clean and relevant.

Track reputation management progress

You can add unlimited team members to Widewail, where a reporting dashboard is generated to track how effective your review generation campaigns are and identify opportunities for improvement.

Send Invites manually

Sometimes it's more convenient to send an Invite manually. Say you're working with a customer and have a perfect opportunity to get a review. Instead of waiting for the next automated trigger point, fire off an Invite from Widewail right away.