Invite: Review Generation Software For Local Business

Send Texts. Get Reviews. Make Sales.

Build trust in your local business with great review content, powered by Invite™. Send automated review requests via SMS. Increase your customer reviews with the best way to ask for reviews.

TRUSTED BY WORLD-CLASS COMPANIES
"There really is no better option in reputation management or review generation than Widewail"
-Jake Barron | Marketing Director, Koons Automotive Group

How Invite Works

Seamless Integration. Simple Automation.

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Send unlimited review requests via SMS, email as backup

The key to getting more customer reviews is to ask your customers where they are paying attention and make the process easy. With Widewail's SMS-first review generation technology, this is as simple as turning it on.

Koons Automotive Group sent 67,820 SMS review requests in its first 90 days using Invite. Result? 633% review volume growth.
Invite - Auto Send Review Requests

Automatically send review requests, powered by integrated technology

With Widewail's comprehensive CRM/POS integrations sending review requests automatically is as simple as connecting your customer data flow to Widewail and letting technology take care of the rest.

Invite creates a highly effective, hands-off invitation process, boosting your reputation performance with minimal operational overhead.

Invite Paid LP Personalization-1

Personalize messaging for higher conversion rates

With personalization, we've built the tools to make sure your review requests are best positioned for success.

Via CRM/POS integration Invite is able to automatically pull the customer name and sales representative name into requests, trigger different request messages based on customer tags and much more.

Reporting Dashboard

Analyze reputation insights

Widewail compiles a centralized dashboard to keep track of your review generation performance. Every location can see high-level metrics like how many review requests are being sent, how many are clicked, how many are submitted and more for any timeframe. From there, dig deeper into review performance on each review site and profit center. Manage multiple locations? Zoom in on one or run comparisons across the entire group.

Using the Invite reporting, Code Style Club (salon) was able to identify an impressive 34% review invite-to-review conversion rate.

 

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Success with Invite

Generate hundreds of reviews, increase your ratings, and rank higher in local search with an automated review generation strategy that does the repetitive work for you.  *Performance will vary by industry.

4.67

Average star rating of reviews generated with Invite

“Our growth, even during the pandemic, has nothing to do with chance, the previous vendor, or our internal activities - and everything to do with Widewail. I applaud your team and review management services.”

Thomas E. Eggers
Platform Digital Director at Nyle Maxwell Family of Dealerships

3 Different Industries. Same Fantastic Results.

Build trust with great reviews. Do it better with Invite.

Automotive logo.koons 30,000

Reviews generated in first 17 months

"Looking back at Invite’s performance since launch, the monthly percentage increase and sustained volume of reviews over the last year and a half has been remarkable. Since we’re also utilizing the Engage response service in tandem, we haven’t had to worry about scaling the management of all that additional feedback."

Jake Barron
Marketing Director, Koons Automotive Companies
Health & Beauty skin spa logo 4.6

Average rating of reviews generated for 8 beauty locations

"The ease of [Widewail’s] SMS technology instantly improved our response rate for clients to leave a review. The integration has allowed us to analyze data in real-time and observe trends across multiple cities, quickly identifying areas needing improvement, as well as areas our team was excelling in."

Katie Werbowski
Director of Brand Strategy and Development, Skin Spa New York
Restaurant Jacks_Abby_Grey + 1,494 %

Brewery increases review volume in first 90 days using Invite

"We have a better pulse on our service and can provide a better experience for everyone."

Rob Day
Sr. Director of Marketing, Jack's Abby Brewing

Key Benefits of Widewail Invite

Increase your Star Rating On average, Widewail Invite clients see a star rating increase of +0.3-stars in the first 3 months. The difference between a 4.4 and a 4.7 could be the edge you need to show up above the local competition.
Be Found in Search Search is how new customers find you and with the right mix of volume, frequency, quality, and response, reviews will help your business show up at the top. 32% of all clicks go to the first Map Pack listing on Google. Use reviews to get there.
Convert More with Text Communicate with your customers where they are paying attention - the phone. Our software is designed to make the most of SMS, meaning more reviews for the business. With built-in personalization, grab your customer's attention with a human touch.
Seamlessly Integrates with your Technology Enter new customers into your system and we will take care of the rest. Invite directly integrates with your point-of-sale system, pulling customer data, and sending invites automatically - creating a highly effective and almost entirely hands-off invitation process designed to get more reviews.
Easy for your Customers You have happy customers. But is this sentiment communicated online? It's simply human nature - unhappy customers are more motivated. We’ve solved this by making the process dead simple. 90 seconds from request to review on the same device.
More Reviews at Any Scale Whether you're 1 or 10,000 locations, Widewail Invite brings in more reviews from your happy customers. It's the only software for generating reviews you’ll ever need.

Best-In-Class Customer Service

Guided Onboarding

Widewail's Onboarding team will take you step-by-step through account setup and training.

"Widewail is an amazing product, I definitely endorse it. The people are polite and professional, a delight to deal with. They get their job done. They are great at following up. Everyone from their CEO to the sales and support personnel. One of the best business partners that we have done business with!"
- Aurora Castilla, Team WorldCar
Phone & Email Support

Widewail's nimble and dedicated support team is always available to provide client assistance. We strive to truly be a partner your business can rely upon.

"The Widewail team is all-around amazing! We love the innovation, responsiveness and customer service. Their platform is very intuitive and hands down the best in this space. They actually listen to feedback, apply new ideas consistently, and never stop creating the best technology. We highly recommend Widewail for any reputation management needs. Class act and great people."
- Justin Point, Co-founder, Cannonball Digital
Dedicated In-App Support

Manage your account and enjoy full access to our support team within the Widewail App. Communicate directly with Widewail's review response experts to appropriately handle upset customers.

"We have been working with Widewail for over a year now. They have improved our group's overall rating within a month of signing up for the solicitation tool and brought all of our locations onto one platform. The team we have worked with is incredibly responsive and helps no matter how big or small of an issue. Their prompt responses are custom-tailored for each purchase - allowing us to focus on other tasks at hand. This product has been a strong solution and solved many of our needs."
- Amanda Jean Norvish, Social Media and Reputation Specialist The Herb Chambers Companies