Interacting with your customers online does more than provide stellar service. Read our ten reasons why you should care about social engagement.
We explain 4 ways the omni-channel approach benefits businesses on our blog. With the right communication channels, you can deliver a seamless experience!
Read about Widewail Founder and CEO Matt Murray's trip to the Amazon 4-star store in NYC, which only sells items that rank 4-stars or higher on Amazon.com.
Check out Widewail's 7 customer engagement trends for 2019 in our latest blog post today.
Take control of your online reputation and brand today with the help of our 11 tips.
Have you ever wondered what is helpful for a business when writing a customer review? Widewail has a few suggestions for you to read.
Read the latest blog post from Widewail's CEO and Founder Matt Murray on the one year anniversary of our company!
What turns a one-time guest into a longtime patron? Read our 5 factors that can create a loyal customer base, reduce marketing costs and more.
There are eight different ways to respond to online reviews and the team at Widewail has ranked them from worst to best. Read our post today!
Facebook is one of the most important forms of marketing for local businesses. If you’re looking to increase your Facebook engagement, try these ten easy tips.
What do customers say is the key to satisfaction and increased loyalty? Why do customers leave negative reviews? We reveal some answers on our blog.
Read the latest from Widewail about our 4 reasons to start monitoring and answering your Q&A section of Google My Business today.
Widewail is now endorsed by BMW and MINI as part of their Certified Social Media & Reputation Management programs. Contact us today!
Is your business concerned about online reputation management? Read more about review gating and why you should it avoid it.
Learn why online engagement is a vital tool for not only learning about your customers but also how to earn their business. Keep the conversation open!
Widewail explores how online customer service plays a huge role in your customer acquisition strategy. Read it for yourself today!
After 10,000 reviews, our CEO/Founder Matt Murray shares what our team has learned about online reviews. Check it out today!
Read our 5 reasons why customer loyalty is vital to your business for growth, revenue, and endorsement.
Click here to learn when and how to report negative reviews on Google from the team at Widewail today.
If you’re a small business owner eager to see a positive change in 2019, you need to read our five resolution tips to ensure a great New Year.
Click here to read about situations that require deleting Facebook reviews, now called recommendations from the team at Widewail.
Did you know online reviews are the most important local SEO ranking factor? Learn more about a few popular online review sites today on our blog.
In honor of Small Business Saturday, we have spotlighted three small businesses who are mastering customer engagement. Check it out today!
How can you stay competitive as customer service changes? Read our advice on how to up your stakes with online reputation management.
Check out the three signs that your business needs online review monitoring and response service. Do any of them apply to you?
Read our CEO/Founder Matt Murray's thoughts on starting Widewail as it has been a realization of a dream and the most daunting task he has ever faced
Negative reviews can be a bummer, but, with these easy steps, learn how to they can be used to improve your business today.
Find out about the new duo on the SEO block for local businesses-customer reviews and Google My Business on our blog today.